RETURNS & REFUNDS
Our Return Policy
Each Leora piece is made to order with care and precision.
Because of this production model, our return policy differs from traditional retail.
Please review the information below before requesting a return.
If your order arrives damaged, misprinted, or incorrect, please contact us within 14 days of delivery.
Include:
• Your order number
• A clear photo of the issue
We will review the case and arrange a replacement or refund if approved.
All items are made to order.
Please review our size guide carefully before purchasing.
We do not offer returns or exchanges for incorrect size selection unless the item is defective.
Because each product is produced specifically for your order, we cannot accept returns for change of mind or incorrect address provided at checkout.
Please ensure all details are correct before placing your order.
If your refund request is approved, the amount will be processed to your original payment method.
Please allow 5–10 business days for the refund to reflect, depending on your payment provider.
If you have any concerns regarding your order, our support team is here to assist you.
Contact us at:
support@leora.com
Our Return Policy
If something isn’t right, contact our support team with your order number and a photo of the issue.
We’ll respond as soon as possible and help resolve it.
